Web designers hate this perspective. We consider what we do to be far more important than decorating sloppy content and returning it in a timely fashion. Many of us would argue that our real job is to make content accessible, flexible, easy to use and easy to work with. The real value in design comes from what you can’t see or what you don’t appreciate; it comes from all of the trouble that youdon’t have because we fixed it ahead of time. Thank goodness we know better: if we just made things pretty, all of our work would be in vain.